Terms of Use

These Terms of Use govern the use of the website sprecho.ai and the Sprecho voice dictation software ("Service"), provided by Melo Designer GmbH, Alter Schützenweg 14, 49688 Lastrup, Germany ("we", "us", "our"). By accessing our website or using our Service, you agree to these terms.

Sprecho is a GDPR-compliant voice dictation software that converts speech to text. The Service is available as a desktop application (macOS, Windows, Linux) and mobile application (iOS, Android). Voice processing occurs on EU-hosted servers. The Service is offered in different subscription tiers, including a free tier with limited functionality.

To use certain features of the Service, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

You must provide accurate and complete information during registration and keep this information up to date.

When using our Service, you agree to:

• Use the Service only for lawful purposes and in compliance with applicable laws
• Not attempt to reverse engineer, decompile, or disassemble the software
• Not interfere with or disrupt the Service or its infrastructure
• Not use the Service to process content that violates third-party rights
• Not share your account credentials with third parties

The Sprecho software, website, documentation, and all related materials are protected by copyright and other intellectual property laws. All rights remain with Melo Designer GmbH.

Your subscription grants you a limited, non-exclusive, non-transferable right to use the Service for its intended purpose. This license does not include the right to modify, distribute, or create derivative works.

Content you create using the Service (transcriptions, text output) remains your property.

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. Scheduled maintenance, updates, or circumstances beyond our control may cause temporary interruptions. We will make reasonable efforts to notify users of planned maintenance in advance.

Our liability is limited to the extent permitted by law. We are liable without limitation for damages caused by intent or gross negligence, and for damages resulting from injury to life, body, or health.

For slight negligence, we are only liable in cases of breach of essential contractual obligations (cardinal obligations). In such cases, liability is limited to foreseeable, typical damages.

These limitations do not apply to claims under the German Product Liability Act (Produkthaftungsgesetz).

The processing of personal data is governed by our Privacy Policy. By using our Service, you acknowledge our privacy practices as described therein.

Paid subscriptions are billed according to the selected plan and billing cycle. Prices are displayed including applicable taxes.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. Cancelling does not entitle you to a pro-rata refund for a billing period already under way. Your statutory right of withdrawal as a consumer remains unaffected; see our withdrawal policy for details.

We reserve the right to adjust prices with reasonable notice. Price changes do not affect active billing periods.

The provider may, for a limited time or in limited quantity, offer a Lifetime licence for the Sprecho Pro plan against a one-time payment. Price, availability and promotion period are stated in the respective offer. There is no entitlement to purchase.

“Lifetime” refers to the lifetime of the Sprecho Pro product, not the lifetime of the user. The provider undertakes to make the service available to holders of a Lifetime licence for at least five years from the date of purchase (minimum term).

The Lifetime licence is personal, tied to the user account and non-transferable. It covers the feature set of the Sprecho Pro plan in its current form at any given time, including updates to this plan. Features of the Team, Enterprise and Command plans as well as future, separately offered products are not included.

The Lifetime licence does not renew, does not need to be cancelled and does not incur any recurring fees. The provisions of Section 9 on cancellation and price changes do not apply to it.

Payment is made by bank transfer against invoice within seven days of the order. Access to Sprecho Pro is activated as soon as the order is placed. If payment is not received within the payment period, access ends automatically, the invoice is cancelled and the account is downgraded to the free plan. A new order is possible no earlier than 90 days later.

If the provider discontinues the Sprecho Pro product after the minimum term has expired, it will notify holders of a Lifetime licence by email at least six months in advance. If the product is discontinued within the minimum term, the provider will refund the purchase price pro rata for the unfulfilled part of the minimum term.

If the service is transferred to a legal successor, the obligations arising from the Lifetime licence pass to that successor.

The statutory right of withdrawal for consumers under Section 10 remains unaffected.

The provider may also sell a Lifetime licence for the Sprecho Pro plan on a seat basis to a team (Team Lifetime licence). In this case, the contracting party is the team as the customer; the team acquires a fixed number of seats for named users of the team.

A seat of the Team Lifetime licence covers the feature set of the Sprecho Pro plan as described above for the personal Lifetime licence; features of the Enterprise and Command plans are not included. Each user occupies exactly one seat.

If a user leaves the team, the customer may reassign the vacated seat within the team to another user. The Team Lifetime licence belongs to the team, not to the individual user; when a user leaves the team, the licence does not transfer to that user personally and does not remain with them.

In all other respects, the provisions above on the Lifetime licence apply accordingly to the Team Lifetime licence, except as otherwise provided in the preceding paragraphs on the Team Lifetime licence. In particular, the five-year minimum term and the provisions on discontinuing the Sprecho Pro product and on the pro rata refund apply.

Consumers entering into a distance contract have a statutory right of withdrawal of fourteen days from conclusion of the contract. The full instruction, including the model withdrawal form, is available on our right-of-withdrawal page. If you expressly request that we begin providing the service before the withdrawal period ends, you owe a proportionate amount for the period already used should you withdraw.

You may terminate your account at any time by contacting us or through the account settings in the application.

We may terminate or suspend your account if you materially breach these Terms of Use, after providing reasonable notice where possible.

Upon termination, your right to use the Service ceases. We will delete your data in accordance with our Privacy Policy and applicable retention obligations.

We may update these Terms of Use from time to time. We will notify registered users of material changes via email or in-app notification at least 30 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated terms.

These Terms of Use are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

For consumers within the EU, mandatory consumer protection provisions of their country of residence apply in addition.

For merchants and legal entities, the exclusive place of jurisdiction is Oldenburg, Germany.

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.